FAQ

Yes, you can find them in the printing profiles for our filaments in the Download section -> click

All datasheets are available in the Download section -> click

The term "High Speed" depends on your point of view. All of our filaments are compatible with high-speed printers. However, to achieve the highest speeds and volumetric output, we launched the Hyper series for extreme printing performance (up to 750mm/s!).

All 3DPower filaments, except TPU (TPU filaments are not supported by the AMS), are fully compatible with AMS.

Here are the spool dimensions for the different weight variants:

0.5kg:

• Outer diameter: 200mm
• Mounting hole diameter: 52mm
• Width: 55mm
• Weight: 210g

1kg:

• Outer diameter: 200mm
• Mounting hole diameter: 52mm
• Width: 68mm
• Weight: 220g

3kg:

• Outer diameter: 300mm
• Mounting hole diameter: 52mm
• Width: 102mm
• Weight: 660g

Yes, we are always open to negotiations. Contact us via the Contact Form in the contact section or drop us an email at info@3dpower-filament.com.

Please check our reseller section to find all the details -> click

Yes, you can customize your product in different ways to make it exceptional while maintaining the high quality of 3DPower filaments! For more information, please visit our OEM / Private Label section -> click

Datasheets for all of our filaments are available, and the presented values might help you in your decision. If you still have doubts about the filament, feel free to contact us via our contact form or drop us an email at info@3dpower-filament.com.

If you're experiencing issues with the product, we're here to help figure out what's going wrong. In most cases, we'll be able to assist you in resolving the problem so you can continue using the filament. If it turns out that the problem can't be fixed, we'll provide you with an appropriate solution. When contacting us at info@3dpower-filament.com, please provide a detailed explanation of the issue along with any relevant photos that show the problem. You can also file a complaint through the complaint page located in the orders section at the bottom of our website, or reach out to the reseller where you purchased the filament.

A knot is physically impossible to produce during production. Knots usually occur when the end of the filament is unsecured (during loading, unloading, or storage) or when the filament jumps off the side of the spool during printing.

These are typical symptoms of moist filament. To achieve the best printing results, we encourage you to always dry the filament before printing. More information about drying can be found here -> click

No, filaments do not expire. However, if the filament has been opened for a while, we highly recommend drying it before printing.